Terms And Conditions

1.Definition “MPG” or “Company” is MPG-Office UK Ltd. “Buyer” is the company or individual receiving the products or services as defined by the quotation or proposal. “Terms” means these terms and conditions unless otherwise specified. “Goods” means the products or services which MPG is to supply in accordance with the Buyer’s order.

Basis of Terms

The Terms shall constitute the entire agreement between MPG and the Buyer to the exclusion of all other terms and conditions (including any terms and conditions which the Buyer purports to apply under any purchase order, order confirmation or specification supplied). The Buyer’s order shall be deemed to incorporate MPG’s Terms.

Payments

3.1 MPG’s products are quoted on an order-specific basis in respect of specification and order quantity. 3.2 All prices are quoted in Pounds Sterling (£) and exclusive of VAT which is charged at the current rate on all products and services unless specified otherwise. 3.3 Unless otherwise agreed in writing by MPG, payment in full for all products and services will be due in advance. 3.4 Unless otherwise agreed in writing by MPG, goods will not be dispatched until full payment has been cleared with the Company’s bank. MPG accepts no responsibility or liabilities for delays as a result of non-cleared funds. 3.5 Where the Buyer is an existing customer with an approved account, payment shall be made within 30 days of the date of the invoice. 3.6 In the event of late payment to the Company further charges may be incurred in the event of payment terms being exceeded then, without prejudice to any other right or remedy, a surcharge (currently 10%) may be applied to the account unless otherwise agreed in writing. 3.7 Payment terms are strictly as stated. In addition to the surcharge above becoming payable, non-payment of an invoice within the stated terms will result in legal action. Any costs incurred in securing payment of overdue accounts will be met by the Buyer. 3.8 Payment is accepted by bank transfer.

Specifications

4.1 Specification will be to the Company’s standard unless changes have been agreed in writing between the Buyer and MPG. Any queries with regard to specification should be resolved prior to order. All specifications provided by the Buyer shall be interpreted literally and without implied meaning. 4.2 Once an order has been placed and specification agreed, any subsequent changes must be confirmed by the Buyer in writing accompanied by an authorising signature. 4.3 MPG has a policy of continual product development and reserves the right to amend design specifications and dimensions without prior notice. 4.4 MPG reserves the rights to make any alteration or amendment to indicated Company or Buyer specification to ensure compliance with MPG’s design and manufacturing standards and its reputation. 4.5 Modifications or amendments to product specification will not give cause for liability nor cancellation of any order.4.1 Specification will be to the Company’s standard unless changes have been agreed in writing between the Buyer and MPG. Any queries with regard to specification should be resolved prior to order. All specifications provided by the Buyer shall be interpreted literally and without implied meaning. 4.2 Once an order has been placed and specification agreed, any subsequent changes must be confirmed by the Buyer in writing accompanied by an authorising signature. 4.3 MPG has a policy of continual product development and reserves the right to amend design specifications and dimensions without prior notice. 4.4 MPG reserves the rights to make any alteration or amendment to indicated Company or Buyer specification to ensure compliance with MPG’s design and manufacturing standards and its reputation. 4.5 Modifications or amendments to product specification will not give cause for liability nor cancellation of any order.

Non-standard products or drawings

All patterns, drawings, designs, and samples will, unless agreed otherwise, be the property of MPG. 5.2 At the same time as approving any specification supplied by the Buyer, MPG will confirm the amount of any increase in standard prices necessary to comply with the revised specification. 5.3 In supplying products to client specification, MPG accepts no liability for, and the Buyer will fully indemnify MPG against, any claims, costs, damages, losses, or other liabilities which arise in respect of any and all infringement of intellectual property rights of any third party.

Preliminary works

All works requested by the Buyer will be chargeable unless agreed otherwise. A request may come from signed documents, emails, or verbal agreements where minuted. Should any order, project or work be suspended by or delayed through any default of the customer for a period of 30 days. MPG will be entitled to payment for work already carried out, costs incurred, materials specially ordered and any other related costs.

Placing of orders

MPG will only accept orders placed in writing from the Buyer, either by Purchase Order on headed paper or by return of the Order Confirmation supplied with any written quotation. MPG reserves the right not to proceed on instructions received by electronic mail alone.

Cancellation of Orders

8.1 MPG will only accept cancellations of an order if notified within 48 hours of its receipt. Where manufacturing, material or other costs have been incurred the order will stand. 8.2 If a Buyer cancels an order after 48 hours all work, materials, or associated costs shall be invoiced for and payable by the Buyer. Any deposits, advances or preliminary payments will be treated as a cancellation fee and are non-refundable.

Lead Times

9.1 Where a target or anticipated delivery date may be agreed between the Company and the Buyer at the time of order, no period stipulated for delivery shall commence until all details have been agreed and (except in the case of credit account holders) payment has been made and cleared with the Company’s bank. 9.2 While MPG will in every case strive to meet stated deadlines, the nature of the Company’s work is such that there may be occasions where unforeseeable circumstances delay completion of products or services. MPG will not be liable for any loss of earnings, turnover, sales or profit or other loss to the Customer should an order incur unforeseeable delays.

Delivery

10.1 Prices do not include delivery unless clearly indicated. A separate charge for delivery will be quoted where required and is based strictly on the quantity specified. Amendments to order quantities may affect delivery charges which are payable by the Buyer. 10.2 The Buyer is responsible for checking goods on delivery. Damage to packaging must be supported with photographic evidence at point of delivery and stated on the delivery note. 10.3 MPG must be notified of damage within 24 hours of delivery. All claims must be supported with photographic evidence. Claims after this will not be accepted. 10.4 All deliveries are ‘tailgate’ unless agreed in writing, the Buyer is responsible for ensuring arrangements are made for lifting and placing of goods into the delivery address.

Order delays & Storage

11.1 Goods paid for in full will be stored for a maximum of 7 days from the order completion date agreed at the time of order unless agreed in writing. Goods held after this point will incur a storage charge equivalent to 1% of the total order value per calendar week. Storage charges must be paid before the goods are dispatched. MPG reserves the right to dispatch goods to the Buyer at any point following the delivery date agreed at time of order. 11.2 Goods not paid for in full will be held for a maximum of 7 days from the order completion date agreed at time of order unless agreed in writing. Orders remaining unpaid after this point will be treated as cancelled and goods may be sold to recover costs incurred. Any deposits, advances or preliminary payments will be treated as a cancellation fee and are nonrefundable. 11.3 Goods will be dispatched to the agreed delivery address on the completion or delivery date specified at time of order unless agreed in writing in advance. The Company will give 24-hour notice of dispatch. 11.4 Where transport has been pre-booked for a date agreed at time of order, any cancellation charges arising from delays or postponement of delivery by the Buyer will be payable by the Buyer.

Insolvency

If the customer ceases to have the ability to pay for products or services in the course of any order, or if circumstances indicate this may be the case, MPG reserves the right not to proceed further with the contract or any associated work. In addition, MPG will be entitled to charge for any work carried out, materials purchased or other costs. This charge will be treated as an immediate debt payable within 5 working days. Non-payment will incur further charges (see 3).

Returns

13.1 MPG operates a strict No Returns policy unless goods are deemed to be faulty or otherwise agreed by the Company. 13.2 In the event of Goods considered to be faulty, the Buyer should notify MPG of its intention to return the item and wait for return instructions. Goods must be returned to MPG in original wrapping and unused unless otherwise agreed. 13.3 Return delivery costs are payable by the Buyer unless agreed by MPG in advance.

Warranty

Products supplied by MPG carry a 5-year guarantee against manufacturing defects from the date of the Invoice (except units with vertical height adjustment by means of electric motor, for which the warranty is 2 years). MPG accepts no responsibility for damage or wear caused by misuse, accidents or damage arising as a result of the environment the product is placed within or due to disassembly/assembly by non MPG persons.

Force Majeure

MPG may suspend the whole or any part of an order if by reason of Force Majeure either party is prevented or hindered from performing their obligations or performance of those obligations is to a substantial degree rendered difficult. These reasons include flood, fire, failure of power supply, acts of terrorism, strikes and any employee disputes.

Jurisdiction

Theses terms shall be governed by English Law and the Buyer shall submit to the exclusive jurisdiction of the English Courts. Correspondence: Michaelmas House, Royal Oak Way North, Daventry, Northamptonshire, NN11 8PQ, England. Registered Office: The Stables, Daventry, Northamptonshire, NN11 4BL, England. MPG UK is a company registered in England No: 13298463 VAT Registration Number: 375939441